Build a Talent Pipeline for Skilled and Technical Positions Using the Internet

Technician working on wheel loaderDespite 17.7% unemployment in the construction industry, companies who rely on skilled workers should be worried about attracting talent. The Associated General Contractors recently reported that more than 600,000 workers had left the industry over the past two years.  They may have landed jobs in other industries, gone back to school, retired or dropped out of the workforce. The bottom line is that even a modest upturn in activity could make it make it more difficult for your business to recruit the talent you need. Construction equipment dealers as well as contractors, already face a shortage of heavy equipment technicians.

So what does this have to do with your online presence? Think of your website and social media sites as 24/7 recruitment tools. These are the places where interested candidates will come first to find out more about your company.

Does your website copy or visuals say anything about what it is like to work at your company? Are there employee events? Is there a sense of camaraderie?

Are you offering a job or a career? Does your website copy say how important technical positions are to the success of your operation? What benefits do you offer? What makes working at your company different?

Construction is among the most dangerous professions. Workers want to be safe. Does your website demonstrate your commitment to employee safety?

Employers need to attract a new generation of workers – Gen Y – born between 1981 and 2000. In a 2010 OXYGENZ research project from Johnson Controls, 96% of Gen Y respondents wanted an “environmentally aware or friendly workplace” and 57% said they want their employers to perform well above regulatory compliance. Does your workplace address these needs?

Waste Management makes itself appealing to future employees. Its Careers page sends a strong message that the company is all about being green. Messages are targeted to specific audiences to ensure all feel welcome and appreciated. Website copy calls operational workers “the backbone of our daily operations.” Technology, professionalism and safety are emphasized.

On Facebook, a special tab for WM Careers features videos about working at Waste Management, links to jobs, recruitment fairs and an online application.

Is your workplace social? Use social media sites to let prospective employees know what it will be like to work for you. Showcase your involvement with employees and the community.

You can ensure a talent pipeline by talking to grade school, high school students and college students about careers in construction. In person and online, you need to send the right message to future industry professionals. Work with a content writer to find the perfect message for your business.

When it Comes to Home Page Design, Think Fast

stop watchAccording to web usability expert Jakob Nielson, website visitors will typically spend less than 20 seconds reading a web page. A serious B2B buyer has no time to spend on irrelevant or difficult to navigate websites. Time is of the essence. As a B2B marketer, you need to make those seconds count.  In 20 seconds or less you need to build trust with B2B buyers, communicate what your firm does, and explain how you are different or better than your competition. Here are four ways to make your home page communicate fast.

Use Visuals to Communicate Faster than Words

What markets are you focused on? Who recommends you? What do you want me to do next? These are all questions that potential customers want answered quickly.  Visual images communicate the answers faster than words. What is your visual content strategy?Photos can show your involvement in specific industries.  Recognizable logos from organizations such as the Better Business Bureau, Angie’s List or trade associations show visitors you are a reputable firm. Graphic buttons and design point the way to the next click.

Cut Your Copy: Concise Copy Performs Better

Who is your firm and what do you do? Leave generic taglines, industry jargon and a lengthy list of services in your briefcase. Be concise and specific about what you do, including the keywords you believe people are searching for. Cut out unnecessary “marketing speak” that isn’t fact-based. In usability studies conducted by Nielson, users found shorter versions of web pages–with 54% less text–more complete than longer versions.

Make it a Quick Read with Copy Users Can Scan

Studies show website visitors don’t read, they scan. To quickly communicate, focus on benefit-laden headlines and keep paragraphs short. Highlight keywords and other information in bold. Utilize bullets or numbered lists to make scanning website copy easier.

Avoid Information Overload

Resist the urge to add more content to an already crowded home page. Instead, reorganize content into easy-to-digest chunks. Keep the 20-second time frame in mind when deciding what should stay and what should go.

Remember less is often more in online communications.