Magazine Editor or Marketing Manager – All Want Good Content

Keys (1)The lines between editorial and advertising/marketing once strongly understood to never cross, seem to be intersecting more often than not. I can understand that. As a writer, I approach a source and ask nearly the same questions whether I am on assignment for a marketing manager or a magazine editor. That’s because I want to write good content. I am seeking expertise. When endorsements are needed, I am upfront about asking for that and always get permission to use the comment.

What magazine editors and marketing managers want is good content. I may be writing a magazine article, a company newsletter, or a blog post but I approach my assignments with equal vigor towards delivering good content that is useful and of interest to the audience. Still, there are some differences when writing for editors and marketing managers. Here are some of them.

Writing for editors

When editors hire a professional writer they are usually comfortable with letting the writer develop the topic. Because magazine editors often interview readers, talk with expert sources, read industry publications, and know industry suppliers they are alert to good ideas, scheduling, checking facts and writing style. They seem to know their audience better than most companies know their customers. They stay on top of industry news and have a chain of reliable sources to call on. They are deadline driven. Without content, they have no product. If the content needs to be tweaked the process is quick between editor and writer. Editors often acknowledge the writer’s work by giving her or him a byline.

Writing for marketing managers

Some marketing managers are still confused about what kind of content they want. They may have no clear idea of what content will generate interest. One way to close this gap is to conduct customer interviews. Or, look at what topics resonate with their audience on other media sources and social media.

They may be determined to only feature their product or team in the content that is created. Marketing managers often rely on the writer to come up with good ideas and find sources. Projects tend to take longer because there are more layers of approval needed. Priorities may shift. Content often isn’t at the top of the manager’s to-do list.

Writing for companies requires the writer to satisfy the customers’ thirst for information and the marketing manager’s desire for results. Writers are rarely acknowledged but generally earn more money writing for companies than for magazines.

Using content wisely

It depends on what the parties agree to, but it is standard that after the writer gets paid the magazine or company can do what they want with the content. It is often shared on social media sites. Magazines usually archive the information so it’s always available through their website. When somebody does a search on the site by topic, the information comes up.

Some companies never archive their newsletters and let good content rest only on their blogs. It may be hard to find when searching their sites. They rarely cross reference (link) to other existing, related content. Some magazines and some companies are getting better at building user-friendly searchable databases. Searchable content provides a great service to the customer or reader.

While at times editors and marketing managers may seem like they live on different planets, they both want to reach their goals – providing good content that attracts advertisers and subscribers or customers and investors. In other words, they want well-written content that reaches and satisfies their audience.

 

 

Measuring Social Media Beyond ROI

Measuring tape unravelledMarketing managers want tools for measuring social media ROI but the answer may be found in recognizing patterns, reporting on results and establishing closed-loop business models.

Tools can measure quantities but interpreting patterns may be your best bet in substantiating your efforts. In his four part series on measuring social media, J. Michael Roach at Kimbermedia summarizes ways to obtain information/analytics on social media interactions. He covers Facebook (Insights), Twitter (www.twentyfeet.com), LinkedIn (Page analytics) and Google (Google analytics). Obtaining and understanding the data requires monitoring and evaluation. He writes “…notice how different types of content will generate more interest than others.”

In his recent post, 5 Ways to Measure Results of B2B Social Media, Jeffrey L. Cohen expresses the importance of measuring and reporting on social media results. He says it determines success and shows value. I would add another reason: show where improvement can be made. He advocates measuring followers, conversions, leads & sales, cost savings and ROI to get a clear picture.

Giselle Abramovich celebrates the arrival of social media ROI.  She cites the Link Like Love platform introduced by American Express. The platform is described as a closed-loop business model. Cardmembers can sync their cards with Foursquare, Twitter and Facebook to get deals and offers from partner companies. Accounts are credited after purchases. The purchase can be tracked to the channel it came from.

In order to measure social media ROI marketers need to understand the strength and weakness of metrics, how to report results, and look at the advantages and disadvantages of the business model. What content is generating leads? How many subscriptions have been added? What platforms have the highest conversions? It takes more than numbers to understand the dynamic of social media and its return on investment.

Do you have a plan or process for measuring social media beyond ROI?