Smart Posters, Ads with NFC Tech Extend Content Reach

Near Field Communications (NFC) is bridging real world experiences with the virtual world. Imagine walking down the hallway of a transportation company barely noticing the Safe Handling poster that has hung there for years. Only this time, customers take out an NFC enabled smart phone to get a link that directs them to safety procedures or a video on safe handling techniques.  The company’s safe handling record tells prospects that their goods are being handled with care.

While stopping for lunch at a truck stop, a salesperson notices a poster from a trucking company that operates in his geographic area. He points his phone and finds a link to the company’s website. Mobile marketing has come of age.

NFC technologyIn this April’s issue of Wired magazine readers with NFC enabled phones could point to an ad for the Lexus GS 2013 and access a demo of the car’s in-dash App Suite.

None of these people were in front of a computer, but they were able to interact with a company in a meaningful way. NFC technology allows them to make purchases, access and share content on social media sites and more while in the real world.

NFC is sometimes compared with Bluetooth, Wi-Fi or QR codes but its potential is much more robust. Device pairing and sharing of data is a given, but payment, ticketing, access control and various tag applications expand the possibilities for all kinds of content and interactions. B2B promotions can win over customers and enhance loyalty programs. Here is a video from Thinaire that describes how NFC technology can create a rich brand experience.

Summer 2012 Should See Big Increase in NFC Use

The future of mobile marketing seems inevitable with this easy to use technology. Tech companies are preparing now. Google Wallet carries embedded secure elements that can run NFC applications. Microsoft’s Tap and Do will provide NFC on tablets and PCs. It has been reported that Apple won a patent for technology called “iWallet”. Another new patent shows potential NFC integration and an ability to pay with the IPhone and IPad. Here is a list of NCF enabled phones you can buy today, and those coming soon as reported by NCF world.

This is all back page stuff. Marketers may rejoice in presenting the best in print principles augmented with electronic data gathering and measurement. One mobile marketing business model assumes brands will pay every time the tag is tapped allowing them to collect valuable data on prospective customers. Data includes where the interaction occurs. Copywriters and graphic artists will continue to be valued team members. Smart posters can take on iconic status for a brand. Creators of ads that deliver will be rewarded. As with most marketing campaigns, delivery is important but the content must be accurate and relevant to be useful. Smart posters and ads with NFC technology will extend the reach of your content.

Five Ways Content Can Boost Referrals

Five-star Content boosts referralsAmong B2B marketers, referrals are often the lifeblood of a business. Yet too often, we don’t take the time to educate referral sources about our business. For example a property manager may know about your tuckpointing service, but they may not know you also clean brick. Remember that customers aren’t the only audience for content. Content marketing can educate referral sources about your business and keep your brand top of mind. Here are five tips for boosting referrals with content:

1) Make it clear what you do and for whom.

If you are a builder, it is probably easy to figure out that out from your website, but do you communicate the types and scale of projects you work on. Are they single family homes or commercial buildings? Do you specialize in starter homes or high-end custom homes? Will you remodel a space, or do you only construct new buildings? These are all important questions for anyone who is thinking of recommending you.

2) Play up your affiliations and third party credentials.

Use photos, logos and text to make it clear what industries you are involved in. List any special credentials your firm might hold. Are staff members LEED certified or is your business a member of a professional organization? This is all important information to include on your website.

3. Keep top of mind with referral sources.

Use email marketing to reach out to referral sources with relevant information and details of your referral program. Create content that appeals to a broader audience and make your content easy to share through social media. Make incentives memorable and relevant to your audience. Follow your referral sources on Twitter and connect with them on LinkedIn. Keep track of them through job changes.

4. Let your referral sources brand your content.

Would it make sense to share content with your referral sources’ customers? Offer the opportunity to co-brand your material. Who wouldn’t be happy to get good quality content for free.

5. Give recommendations on social media sites.

Still, the best way to get recommendations is to give them. Use sites like Linked-In and Yelp to spread the word about the people you enjoy doing business with. Consider adding a list of businesses you recommend to your website.

Let content help you build your referral network.