According to Wayne Wall, CEO of Flimp Media, aggregate data collected on more than 1,000 video email campaigns since 2008 shows that average viewer engagement is 1.3 minutes, response rates average 23 percent and click thru rates are well over 30 percent. The complete study results can be downloaded here.
With the popularity of video email growing (51% of respondents in the survey use video email marketing) here are some best practices gleaned from email marketing providers such as Silverpop and Constant Contact.
1) Video needs to be relevant to your product or service.
2) Use the video as the primary visual element in the email – nothing below the fold.
3) Keep the length of the video between 15 and 45 seconds.
4) Turn off the audio – the sound may be viewed as unwelcome.
5) Include graphic links that provide strong calls to action: “Click here for audio” or “Click for full video.”
6) Test different versions of your video email: 10% of your list gets version A, 10% version B, 80% gets the version with the best response.
7) Mention “video” in the subject line.
8) Tag your videos with relevant keywords so they will be found by search engines.
What are your plans for using video in email marketing in 2012?